SMS Text Messaging Terms
Terms and conditions for text message communications with Nelson & Associates Inc
Your Consent
By opting in to receive text messages from Nelson & Associates Inc at the phone number you provided:
- You consent to receive automated marketing and informational text messages from Nelson & Associates Inc
- These messages may include insurance quotes, policy updates, appointment reminders, and follow-up communications
- Consent is not required as a condition of purchasing insurance
- You may opt out at any time without affecting your ability to get a quote or purchase insurance
- Text messages will be sent from (763) 250-5528
Message Frequency & Costs
- Message frequency varies depending on your inquiry and our communication needs
- You may receive approximately 2-6 messages per week during active quote processes
- Message and data rates may apply based on your mobile carrier plan
- Standard messaging rates from your carrier will apply
- We are not responsible for charges from your mobile carrier
How to Get Help
- Reply HELP to (763) 250-5528 for automated assistance
- Call our main office at (651) 255-0012 for immediate support
- Email us at weston@nelsonandassociatesinc.com
- Visit our website at nelsonandassociatesinc.com
How to Opt Out
- Reply STOP to (763) 250-5528 to unsubscribe from text messages
- You will receive a confirmation message that you've been unsubscribed
- You may also opt out by calling (651) 255-0012 or emailing weston@nelsonandassociatesinc.com
- Reply START to (763) 250-5528 to resubscribe if you previously opted out
Carrier Limitations
- Message delivery is subject to your mobile carrier's network availability
- Carriers are not liable for delayed or undelivered messages
- We are not responsible for text messages that are not received due to carrier issues, network outages, or phone settings
- Compatible with major US carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers
Privacy & Data Use
- We will not sell or share your phone number with third-party marketers
- Your phone number will only be used by Nelson & Associates Inc and American Family Insurance for the purposes you've consented to
- Text message content and your contact information are stored securely in our customer relationship management system
- View our full Privacy Policy at nelsonandassociatesinc.com/privacy
Contact Information
Nelson & Associates Inc
941 Hillwind Rd NE Ste 206
Fridley, MN 55432
Last Updated: January 26, 2026